SMS Terms
Effective October 9, 2026
These terms cover text messages sent by J & B Human Services LLC (Middleborough, Massachusetts) from (508) 273-2810 (local) and (855) 884-7681 (toll-free). We text for three separate purposes, and you give consent separately for each one.
What we text about
1. Application texts (job applicants)
Messages about a job application you submitted: confirming we received it, scheduling an interview, and a link to finish your application. About 1–5 messages per application.
2. Staff texts (employees only, after hire)
Work-related messages for J & B employees: staff portal sign-in codes, shift or visit schedules and changes, open-shift notices, reminders when a required credential (CPR, CNA, nursing license) is about to expire, and other work updates. Frequency varies with your schedule.
3. Client and family texts
Replies to your care inquiry, consultation and visit scheduling, visit reminders, caregiver arrival or schedule changes, and service updates. Frequency varies with your visits.
We do not send marketing or promotional text messages.
How you opt in
- Job applicants: our caregiver application and RN Supervisor application each have two separate, unchecked checkboxes — one for application texts and one for staff texts if you are hired. You can check either one, both, or neither.
- Clients and families: the optional text-message checkbox on our contact form, or the text-message consent section of a signed client intake form or service agreement.
- New hires who did not opt in to staff texts on their application may opt in on a signed new-hire form.
Every checkbox is optional. Consent to receive texts is not a condition of employment or of receiving services. Opting in to one type of text does not opt you in to any other type.
Message frequency and cost
Message frequency varies. Message and data rates may apply, depending on your mobile plan.
How to opt out or get help
Reply STOP to any message to stop receiving texts. You will get one message confirming you have been unsubscribed, and no further texts after that.
Reply HELP for help, or contact us at 508-927-1040 or info@jbhumanservices.com.
To start receiving texts again after opting out, reply START.
Other terms
- Mobile carriers are not liable for delayed or undelivered messages.
- Please do not text us about emergencies. In an emergency, call 911.
- You agree to tell us if you change or give up the mobile number you gave us.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy for details.
Contact us
J & B Human Services LLC
Middleborough, Massachusetts
Phone: 508-927-1040
Email: info@jbhumanservices.com
Website: jbhumanservices.com